Privacy Policy

Dec 12, 2021

Last Updated: June 6, 2025

At Sun Societies, your privacy is more than a compliance requirement — it’s a commitment.
We handle your data with the same precision, discretion, and professionalism that define our AI receptionist solutions.

This Privacy Policy outlines how we collect, use, and protect personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable privacy laws.

1. Who We Are

Sun Societies designs and delivers bespoke AI Receptionist solutions that handle client calls, scheduling, and FAQs with natural precision — operating 24/7 for seamless business communication.

We are not an open AI platform. Each AI solution is custom-built and delivered directly to our clients.

Sun Societies acts as the Data Controller for all personal data collected through our website and client engagement process.

Contact Information:
🌐 https://sunsocieties.com
📧 support@sunsocieties.com

2. Data We Collect

When you engage with us — for example, by submitting a contact form, requesting a demo, or discussing your AI receptionist needs — we may collect the following information:

  • Full Name

  • Role / Title

  • Company Name

  • Company Website

  • Email Address

  • Phone Number

  • Country

  • Industry

This data enables us to understand your business, personalize our communications, and design the most suitable AI receptionist for your operations.

3. Purpose of Data Collection

We process your data solely to deliver an exceptional, tailored experience. Specifically, we use it to:

  • Respond to inquiries and schedule consultations

  • Design and configure your AI receptionist solution

  • Manage and maintain client relationships

  • Send important service-related updates or communications

  • Improve our services and website experience

  • Ensure legal and regulatory compliance

Sun Societies does not sell or rent your personal data to any third party.

4. Use of Third Parties

To create and refine our AI receptionist systems, Sun Societies collaborates with select third-party providers who specialize in AI model development and infrastructure.
All such partners:

  • Are fully GDPR compliant

  • Operate under strict confidentiality and data protection agreements

  • Do not sell, trade, or misuse any personal data

These providers process data only to the extent necessary to deliver our solutions.

5. Legal Basis for Processing

Sun Societies processes your personal data under the following lawful bases:

  • Legitimate Interest: To respond to inquiries, provide quotes, and develop AI solutions.

  • Consent: When you explicitly agree to receive communications or marketing materials.

  • Legal Obligation: To comply with data protection and business regulations.

6. Data Retention

We retain personal data only for as long as necessary to fulfill our service commitments and comply with applicable laws.
When no longer required, data is securely deleted or anonymized in accordance with industry standards.

7. Data Security

We apply rigorous technical and organizational measures to protect personal information from unauthorized access, loss, or misuse.
Access to personal data is strictly limited to authorized personnel bound by confidentiality agreements.

Our infrastructure and third-party systems follow state-of-the-art encryption, storage, and access control protocols to ensure data integrity.

8. Your GDPR Rights

Under the GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccurate or incomplete data

  • Erase your data (“Right to be Forgotten”)

  • Restrict or Object to certain processing activities

  • Request Data Portability (receive your data in a structured format)

To exercise any of these rights, please contact our Data Protection Officer at:
📧 support@sunsocieties.com

We will respond promptly and in full compliance with GDPR timelines.

9. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), Sun Societies ensures such transfers are protected by adequate safeguards, including Standard Contractual Clauses or equivalent mechanisms ensuring GDPR-level protection.

10. Cookies and Tracking Technologies

Our website, sunsocieties.com, may use cookies and analytics tools to enhance user experience, optimize performance, and analyze engagement.
You may manage or disable cookies through your browser settings at any time.

For further details, please refer to our Cookie Policy.

11. Policy Updates

We may update this Privacy Policy periodically to reflect technological, legal, or operational changes.
Any updates will be posted on this page, with the “Last Updated” date clearly indicated.

12. Contact Us

For any questions about this Privacy Policy or how we handle personal data, please contact:

Data Protection Officer – Sun Societies
📧 support@sunsocieties.com
🌐 https://sunsocieties.com

Discretion. Precision. Trust.

At Sun Societies, we believe privacy is an extension of professionalism.
Every detail we handle — human or digital — is treated with the utmost respect, security, and confidentiality.
That’s our promise.blog posts per category.